BitGuard Antivirus Software

Frequently Asked Questions

What is BitGuard Antivirus Software?

BitGuard is a security solution designed to protect your computers, networks, and devices from viruses, malware, ransomware, phishing attacks, and other cyber threats. It ensures your data stays safe and your system performs optimally.

Which versions of Windows are supported?

BitGuard supports:

  • Windows 10 and 11 (all editions)
  • Windows 8.1
  • Windows 7 (limited support for older versions)

For enterprise installations, it can also be managed across multiple PCs from a single console.

Can Iinstall BitGuard on multiple devices?

  • BitGuard Antivirus Pro Max/Total Security Max: Typically covers 1 PC per license valid for 1 Year from the Date of Registration.
  • Enterprise Edition: Can be installed on multiple computers and monitored centrally.
    Check your license plan for exact device limits.

How often is the virus database updated?

BitGuard updates its virus definitions daily to ensure protection against the latest threats. Automatic updates are enabled by default.

Will BitGuard slow down my computer?

No, BitGuard is designed for minimal impact on system performance. It runs in the background efficiently while scanning and protecting your PC in real-time.

Does Bit Guard protect against ransomware?

Yes. BitGuard includes advanced ransomware protection to block unauthorized encryption of your files and alert you immediately and help your data with a time to time backup in an encrypted form.

What should I do if BitGuard detects a threat?

When a threat is detected, BitGuard will:

1.  Notify you immediately.

2. Quarantine or delete the infected file automatically.

3. Provide options for further actions if needed.

Always follow the recommended actions for maximum safety.

Can I schedule virus scans?

Yes. BitGuard allows you to schedule full, quick, or custom scans at times convenient for you.

How do I renew my license?

You can renew your license through the BitGuard Authorised Partner or our website www.bitguard.co.in. Renewal ensures continued updates and protection.

What if I face technical issues or need support?

  • Contact our support team via email: support@bitguard.co.in
  • Call our helpline: +91 946 846 9050 (Mon–Sat, 10 AM – 7 PM)
    Our team will assist with installation, troubleshooting, and other queries.

Is BitGuard safe to use with other antivirus software?

For optimal performance, it is recommended to use BitGuard as the primary antivirus. Running multiple antivirus programs simultaneously may cause conflicts and reduce efficiency.

Does BitGuard protect my privacy online?

Yes. BitGuard includes privacy protection features like blocking suspicious websites, phishing protection, and safe browsing alerts.